The Testing Manual

The Testing Manual: Table of Contents

About the Author: Roland T. Ramsay, Ph.D.

Dr. Ramsay's 30 years of employee selection experience have included government, private industry, and external consulting settings. He was Staff Supervisor of Employment and Placement at United States Steel Corporation and taught Organization Behavior and Administrative Action in the Graduate School of Industrial Administration, Carnegie-Mellon University. He has testified as an expert witness for plaintiffs and defendants in Title VII litigation. Dr. Ramsay, a Diplomate in Industrial and Organizational Psychology from the American Board of Professional Psychology, is a licensed psychologist.

CHAPTER 1) Introduction

1. History and Status of Testing in Organizations
2. Value of Tests
3. Trends for the Future
4. Future of Tests
5. References

CHAPTER 2) Organizing and Supervising the Testing Function

1. Organizing the Testing Function
2. Space and Physical Considerations
3. Selecting Test Supervisors
4. Selecting Test Administrators
5. Hiring a Consultant in Testing
6. Training Testing Personnel
7. Supervising the Testing Function
8. Duties of the Test Administrator
9. References

CHAPTER 3) Sources of Test Information

1. Test Publishers
2. Test Manuals
3. Governmental Sources
4. Books and Periodicals
5. Consultants
6. Professional Societies
7. Universities
8. Advisory Services
9. When You're Stumped
10. References

CHAPTER 4) Test Administration

1. Preparation of Examinees
2. Treatment of Minorities, Females, Veterans, and Individuals with Disabilities
3. Test Security
4. Test Directions
5. Timing
6. Administration
7. Proctoring
8. References

CHAPTER 5) Scoring

1. Considerations
2. Machine Scoring
3. Hand Scoring
4. Minimizing Scoring Problems
5. References

CHAPTER 6) Test Record Keeping

1. What to Keep and When
2. What Not to Keep
3. Retesting
4. Testing Activity Reports
5. Access to Test Records
6. References

CHAPTER 7) Use and Interpretation of Test Information

1. Test Information versus Test Scores
2. Interpreting Test Information
3. Aptitude versus Achievement
4. Preparation and Remediation
5. Use of Standard Error of Measurement
6. References

CHAPTER 8) Types of Tests

1. Introduction
2. Achievement
3. Aptitude
4. Interest
5. Personality
6. Computerized Testing
7. Validation
8. Example Clerical Battery
9. Example Craft Selection Battery
10. Example Production Worker Battery
11. References

CHAPTER 9) Fairness and Differential Validity

1. Differential Validity
2. Fairness
3. Fairness in Administration, Scoring, and Use of Tests
4. Test Impact
5. Best-of-Class Approaches
6. Models of Fairness
7. Suggestions
8. References

CHAPTER 10) Tests and Unions

1. Union Position
2. Management Position
3. Complaints
4. Miscellaneous
5. Example Arbitration Case A
6. Example Arbitration Case B
7. Example Arbitration Case C
8. Example Arbitration Case D
9. Summary
10. References

CHAPTER 11) Court Cases on Testing

1. Introduction
2. United States Supreme Court Cases Concerning Testing
3. Other Supreme Court Cases
4. Other Cases of Interest
5. Closing Word on Court Cases
6. Avoiding Litigation
7. What to Do if You're Sued
8. Trends
9. References

CHAPTER 12) Example Testing Policy

1. Introduction
2. Purpose
3. Responsibility
4. Approved Tests
5. Procedures
6. Testing Bill of Rights
7. Potential Problem Areas
8. References

CHAPTER 13) Testing Policy

1. (Blank Section for Organizational Testing Policy)

CHAPTER 14) Government and Other Guidelines

1. Introduction
2. History
3. Uniform Guidelines on Employee Selection Procedures (1978)
4. State and Local Government Guidelines
5. How to Comply
6. Importance of Guidelines to Test Users
7. Trends
8. References